Refunds and cancellations.

Your consumer rights remain intact

Nothing in this policy excludes, restricts or modifies rights and remedies that cannot lawfully be excluded, including applicable Australian Consumer Law guarantees. Digital products are not automatically exempt from these rights.

Problems with the product or payment

Contact info@payperai.ai if you receive the wrong file, cannot access a verified purchase, believe you were charged incorrectly or find that the product materially differs from its description. Include the product and payment reference, the problem and the remedy you are seeking.

We will review the circumstances and provide any refund, replacement, correction or other remedy required by applicable law. A consumer's rights are not limited to an arbitrary number of days after download.

Change of mind

There is no automatic change-of-mind refund promise for this digital pack. Please inspect the sample and the product description before purchase. You may still contact us to discuss a request; this does not affect rights you have when a product or service fails to meet applicable guarantees.

Cancellations and repeat charges

The current pack is intended as a one-time purchase, not a subscription. There is no recurring plan to cancel. You can leave checkout before authorising payment. After payment, contact us about a cancellation or duplicate charge rather than making another purchase.

How a refund is handled

Approved card refunds are returned through the payment provider to the original payment method where supported. Processing time depends on the provider and financial institution; we do not promise an instant bank credit. A crypto payment requires its own reconciliation and cannot be reversed by a card refund.

Do not send card details, recovery phrases, private keys or a fee to request a refund. We will not ask you to make a new payment to release one.